Marked Buyer’s Agency (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website, signing up for our email list, or booking an appointment through our scheduling tool, you consent to the practices described in this policy.

1. What Information We Collect

We may collect the following personal information:

• Contact Information: Your name, email address, and phone number.

• Scheduling Information: Appointment preferences, availability, and reasons for booking.

• Communication Data: Any details you provide when contacting us directly or through web forms.

• Website Usage Data: IP address, browser type, pages visited, time on site (via cookies and analytics).

2. How We Collect Information

We collect personal information when you:

• Sign up for our newsletter or updates.

• Book an appointment through our scheduling provider, Acuity Scheduling.

• Contact us via our website, email, or phone.

• Interact with our website through cookies and tracking tools.

3. Why We Collect It

We collect and use your personal information to:

• Provide our property buyer’s agency services.

• Schedule and manage consultations or meetings.

• Send newsletters, market updates, and promotional communications (with your consent).

• Respond to your inquiries.

• Improve our website, services, and user experience.

4. Disclosure of Your Information

We will not sell or rent your personal information. We may disclose it to:

• Acuity Scheduling, which we use to manage appointments.

• Email service providers for sending newsletters (only if you’ve opted in).

• Professional advisors, IT service providers, or legal authorities, where required.

All third-party providers are required to safeguard your data and comply with privacy laws equivalent to those in Australia.

5. Data Storage and Security

We use industry-standard security measures to protect your data, including:

• SSL encryption on our website.

• Secure storage of digital records.

• Access controls for authorised personnel only.

6. Overseas Disclosure

Some data may be stored or processed overseas (e.g., Acuity's servers are located in the U.S.). We take reasonable steps to ensure that overseas service providers comply with Australian privacy standards.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request correction of any inaccurate or incomplete information.

• Withdraw your consent to marketing communications.

Please contact us using the details below to exercise these rights.

8. Cookies and Website Analytics

Our website uses cookies and tracking tools to enhance your experience and gather analytical data. You can adjust your browser settings to refuse cookies, but this may limit some functionality.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website.

10. Contact Us

For any questions or privacy-related concerns, please contact:

Marked Buyer’s Agency
mark@markedbuyersagency.com.au
Potts Point NSW 2011 Australia